Letaron Electronic Co.,Ltd. was founded in 2008 and is a state-level specialized andinnovative "Little Giant" enterprise in the field of optoelectronic intelligent control, as well as a national high-tech enterprise with partial state ownership. Headquartered in Dongguan, Guangdong, adjacent to Hong Kong, the company has 7 wholly-owned subsidiaries, 2 intelligent manufacturing production bases, and 1 quality technology research center.
Since its establishment, the company has been dedicated to the independent R&D,production, and sales of optoelectronic intelligent control products (including intelligent control systems, LED driver, intelligent control switches, LED lighting fixtures,etc.). It provides professional products and services to global customers, ranging from LED driver and control components to spatial lighting solutions. Its products are sold in 126 countries and regions worldwide, serving over 1,000 B2B clients.
Letaron also actively offers product lifecycle quality testing and certification value-added services for industry clients. It has been recognized by the Ministry ofIndustry and Information Technology as a "National Quality Infrastructure (NQI) One-Stop Service Platform." Based on innovations in optoelectronics and energy technology, the company pioneered the construction of a zero-carbon industrial parkin China and actively promotes zero-carbon solutions. As a steadfast practitioner and strong advocate of zero-carbon production and lifestyles, Letaron continues to strive for the improvement of the human living environment.
1. What international certifications do you have for your products?
All of our LED driver power supplies have passed the most rigorous international certifications, including UL, FCC, CE, TUV, SAA, and a full range of UL Listed/CULListed and FCC certified products, etc.
2. Do you support OEM/ODM customization?
Of course we support OEM/ODM customization. We have over 100 engineers to customize parameters (output voltage/current), form factor, cable length, connector type, Logo print, etc. Please provide your detailed requirements and our engineering team will evaluate them for you.
3. What is the minimum order quantity (MOQ)?
For the standard item, our MOQ is 200-500 pieces(depends on different products). But for large orders or long-term partners, we can offer more flexible MOQ options. Feel free to contact us for more details.
4. What are your terms of payment?
FOB/EXW, 30% deposit, 70% T/T before shipment.
5. How long is the delivery time?
For standard items, delivery is usually available 25 to 35 days after the deposit is received. The production time for large orders or custom-made products will be slightly longer, and the exact time needs to be confirmed. We are always committed to delivering on time.
6. How do you usually ship your products?
We usually deliver by air and sea, and also by international express.
7. How do you guarantee the quality and reliability of your products?
Quality is our lifeline. We have advanced laboratories and rigorous quality inspection processes, with 12 functional laboratories covering 8 major testing items, providing nearly 200 detailed tests.
8. What if you find a problem with the product after receiving it?
Please contact our customer service team immediately with photos/videos of the product and a description of the problem. We will investigate the cause as soon aspossible and provide you with a solution (restock or technical support).Our goal is to make you 100% satisfied.
